Processing time till your order dispatch: Our processing times for our made-to-order items are 4 -10 business days ( M - F ) / In-stock Items ship the following business day.
Estimated shipping times once your order is shipped:
Free Standard Shipping: 3-10 business days - Priority Mail - 1-5 business days - UPS 3 day select 3 Business days - UPS 2nd day air 2 business days - UPs next Day 1 Business day.
Europe: With UPS, 2 - 5 business days.
We do our best to meet these shipping estimates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.
Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs. Packages that are refused or unable to be delivered will be charged a 40% restocking fee + related shipping fees.
***Orders with free shipping go out with USPS First Class Mail, including tracking service. We require a signature for orders of more than $500. If you need a signature service for any of your shipments, you can select that service in the shipping options on your cart. Sarah Elise does not accept liability for loss package claims if your package is signed at delivery.
We do recommend UPS express shipping options if your order is needed urgently. Please note we are not responsible for any delays caused by the shipping couriers.
A tracking number will be emailed once your order is shipped.
We use DHL Express or UPS for our International Standard Shipping. The delivery timeline is 2 – 5 business days. There may be duties and taxes incurred on your shipment that you will be responsible for. Please note that Sarah Elise has no control over these fees, and we cannot advise the costs as they vary by country. For more information, please get in touch with your local customs office. Keep in mind that we’re not able to reimburse you for duties and taxes paid upon delivery.